Support
Oz Meeting
Get help with Oz across Slack, Teams, email, voice, and the Oz Meeting add-on for Google Calendar.
Need help? We’re here.
Email us with your account email and a short description of what’s going on (a screenshot helps). We typically reply within one business day.
Frequently asked questions
What is Oz?
Oz is an AI teammate from Anyreach that does real work for you — triaging your inbox, scheduling meetings, answering questions, and taking action across Slack, Microsoft Teams, email, and voice calls. It remembers your context, so every channel talks to the same Oz.
How do I get help or report a problem?
Email support@anyreach.ai any time. Include your account email and a short description of what happened (a screenshot helps). We read every message and typically reply within one business day.
How do I connect my accounts?
Open Oz and follow the guided welcome flow, or go to Integrations in the dashboard. Oz connects to Google, Microsoft, Slack, and more through a secure consent screen — you choose exactly what to grant, and you can disconnect any integration at any time.
How do I install and use Oz Meeting in Google Calendar?
Contact support@anyreach.ai for launch or test access. After the Google Workspace Marketplace listing is published, individuals can install Oz Meeting there and Workspace administrators can deploy it for their domain. In a Calendar event, open the conferencing menu and choose Oz Meeting. An active Oz workspace with voice access is required; see Pricing for current plans.
Why does Oz Meeting ask me to connect an Oz account?
Oz Meeting uses a Google-signed identity assertion to match your verified Google email to an active Oz workspace. If no matching workspace exists, follow the sign-in link, create or connect an Oz account with the same email, then return to Calendar and choose Oz Meeting again. Email support@anyreach.ai if your Google and Oz emails differ or you belong to more than one workspace.
How do I uninstall Oz Meeting or revoke Calendar access?
A user can uninstall Oz Meeting from Google Workspace Marketplace and revoke its Google permissions from their Google Account security settings. Domain-installed users should ask their Workspace administrator to remove the app. Uninstalling stops future Calendar access and synchronization. To delete Oz-side identity or conference records, email support@anyreach.ai.
How do I manage, export, or delete my data?
You stay in control of your data. To export or delete your account data, email support@anyreach.ai and we'll handle the request promptly. Disconnecting an integration immediately stops Oz from accessing that service. See our Privacy Policy for the full details.
How is my data protected?
Connections use secure OAuth — Oz never sees your passwords — and data is encrypted in transit. We only access what you grant and only to do the work you ask for. Review our Privacy Policy, Terms, and the Trust Center for our security practices.
How do I manage billing or cancel?
Manage your plan from Billing in the dashboard, or see public plans on our Pricing page. To change or cancel your subscription, email support@anyreach.ai and we'll take care of it.
Privacy & your data
You stay in control of what Oz can access, and you can disconnect any integration or request deletion at any time. Read the full details in our Privacy Policy and Terms of Service, or visit our Trust Center.