Calls, intake, scheduling, follow-up
Your next front-desk teammate can start before your next interview.
Oz handles the repeatable queue around calls, intake, scheduling, confirmations, and follow-up while your staff keeps sensitive conversations and judgment calls.
Built for: Dental and medical practices, law firms, property managers, home-service businesses, and other teams where unanswered calls become lost revenue.
What Oz takes on
The repeatable work around the role.
Answer routine inbound questions using your approved knowledge
Collect intake details and book or route the next step
Confirm appointments and follow up on missed or incomplete requests
A bounded first pilot
Start with one queue, not a transformation project.
Start with after-hours calls or one appointment queue. Oz answers from approved information, records the request, and escalates anything outside policy.
- Works across
- Phone, calendar, CRM, email, Slack or Teams
- Approval model
- Your team chooses what Oz can do and what stays review-only.
Why teams start now
Prove the workload before adding another full-time seat.
Recruit, interview, onboard, then discover the real queue.
The role may still be right. Oz gives you operating evidence before the hiring cycle finishes.
Choose a queue, connect the tools, and start with visible guardrails.
No salary or benefits package. Expand only after the workflow proves useful.
Put the job description to work
Turn one responsibility into a live Oz pilot.
Bring the queue you need covered. Oz will help scope the workflow, identify the required context, and keep consequential actions under your control.
Start with front desk and intake